How can a hospitality player create guest loyalty and increase market share in an efficient manner? This is a great question and one we deal with on a daily basis.
Our hospitality consulting practice looks at challenges from three perspectives: market, business operations and technology. This blend of insights gives our clients the advantage of working with a team that finds solutions and implements them quickly.
To get a sense of the depth and breath of our team, consider that we have worked on internal initiatives that enhanced cross-selling and up-selling opportunities, internationalized guest-facing offerings and brought services directly to guests. In one case,
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