One of the biggest demographic trends in the hospitality arena is targeting millennials, a generation that seeks out “experience-based” travel opportunities. From leveraging new mobile innovations to offering more dynamic lobbies for networking, many hotel brands are...
Marriott International recently made headlines with the announcement that it is test launching a new virtual reality system at the New York Marriott Marquis in Times Square and the London Marriott Hotel Park Lane. Named “VRoom Service,” this new system allows guests...
The topic of catering to the millennial guest is something that is usually top of mind for hoteliers. In many ways, this generation is driving hospitality providers to embrace new innovations, which ultimately benefit all guests. However, is catering exclusively to...