When it comes to hotel guest personalization, some brands rise above the rest. These hoteliers tend to be boutiques located in prime areas that offer a number of different restaurants, events, concerts and other attractions. These hoteliers are also more nimble in...
The concept of guest personalization is nearly ubiquitous in today’s hospitality arena. While many hoteliers have been using the term “guest personalization” throughout their public relations and marketing efforts, there are some brands that are actually bringing this...
