As a society that is driven by meeting the needs of consumers via goods and services, one would assume that treating the customer right would be priority number one. The ability to meet and exceed customers’ needs is what essentially makes or breaks any business....
Many businesses tout quality service as being the hallmark of their entire mission. And as we have highlighted before, there are some business doing some incredibly outstanding things when it comes to service. Though all it takes is one or two bad apples to remind us...
In order to stay competitive in today’s marketplace you truly have to go above and beyond the call of duty. From a customer service perspective, this means doing things to best serve the customer at all times. When I hear examples of great customer service I like...
The definition of service is “work done for others as an occupation or business.” We would agree with this basic tenet, but the idea of service goes much, much deeper than this simple concept. Service is really the foundation for business growth, competitive...