As we highlighted in our previous posts, capturing the attention of millennial travelers is a highly nuanced challenge for hoteliers. So, then what happens once a hotel succeeds in booking this type of guest? What is next? The reality is that booking is only the...
Today’s Millennial Guest is young, digitally focused and highly connected. As such, their expectations for travel are already set as they move through a world full of rapid interactions on mobile devices used to streamline the smallest of tasks in their lives. The...
