Late last year, IBISWorld issued a report about the state of the global hotel industry, which has been experiencing a period of significant growth. The study stated that of the 709,000 hotels, resorts and casinos worldwide, they collectively have over $1 trillion in...
NH Hotels recently opened its NH Collection Madrid Eurobuilding, which is becoming a case study for true hotel innovation. From LED vault screens in the lobby projecting digital art and “special sound” to “Living Lab” rooms showcasing the latest technologies, there is...
As we highlighted in our previous posts, capturing the attention of millennial travelers is a highly nuanced challenge for hoteliers. So, then what happens once a hotel succeeds in booking this type of guest? What is next? The reality is that booking is only the...
In our fully connected online social world, we have become used to dealing with problems through technology – as opposed to confronting an issue with someone face-to-face or over the telephone. The same thing is happening with the hospitality sector. According to a...
In every industry sector, we are seeing the pace of innovation moving at fast speeds. Fully leveraging all of the mobile- and cloud-based solutions – in ways to help organizations stay fully ahead of the curve – can be tremendously challenging. The hospitality sector...
