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Stop Comparing and Start Delivering Guest Value

A number of boutique hotel leaders recently gathered at a Boutique Lifestyle and Lodging Association conference to discuss how Airbnb was not a significant threat to their businesses. The key theme was that Airbnb cannot match their services, and that “big box,”...

How to Combat the Rise of Airbnb

It is nearly impossible to open a business magazine these days and not see a glowing story about how Airbnb is shaking up the travel industry. The company is leading the new peer-to-peer services sector with more than 350,000 properties and is valued at $10 billion....