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NetLink Resource Group developed an online benefits enrollment and maintenance website for iPower (now called Employee Navigator) where customers can manage all of their HR needs in one location, eliminating the typically cumbersome amount of paperwork, through iPower’s direct interaction with benefits carriers.  The application uses a custom interface that converts user-entered data into a HIPAA 834 file format for transmission via FTP to carriers.  iPower was one of the first websites to allow this type of data interfacing between the customer and the carrier.

In addition, NetLink created a new, complex system that converted iPower to an application service provider (ASP) system, allowing it to be used by benefits brokers wanting to better serve their commercial clients in the SMB space.  A fully-configurable security model allows an unlimited number of user types to be established to control functionality at a system, broker, company and employee level.